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One universally established fact is that emotions cannot be dissociated from humans. Workplace activity is planned, assigned and monitored through procedures and performance measures, but the people carrying it out may interpret situations differently and experience personality clashes. Recruitment commonly evaluates qualifications, professional experience and skills. These are important indicators of capability, but they do not fully show how a person may apply that capability when dealing with colleagues, pressure, disagreement, recognition, responsibility or authority. This conceptual paper asks what weighs more at work: experience or the personality behind it. Its guiding proposition is that experience may help a person get the job done, while personality-related tendencies, emotional responses, reasoning and observable behaviour influence how the work is carried out. The paper examines whether job-related personality information and structured situational questions can help recruiters explore candidates’ reasoning, without matching an MBTI type to a profession or treating any test as proof of character or future conduct. The proposed questionnaire covers recognition, fairness, disagreement, mistakes, workload, learning needs and handovers. It is intended to examine judgement, communication, evidence use and conflict-management reasoning alongside qualifications, work samples and structured interviews. The paper also considers how individual responses interact with management practices and organizational conditions, including favoritism, perceived discrimination, micromanagement, neglect, knowledge withholding and unresolved complaints. Personality assessments may offer limited supplementary information, particularly in people management, but their usefulness must be tested; insincere self-reports may also differ from later conduct. The paper proposes empirical research while emphasizing fairness, privacy, validated methods and the limits of hypothetical answers.
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Wardah Mooradhun (2026) studied this question.
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