INTRODUCTION: Newly qualified radiographers are required to perform a range of MRI examinations. Achieving proficiency involves more than technical capability; it also requires learners to demonstrate effective person-centred care. This includes the ability to recognise, understand and appropriately support claustrophobic and/or anxious patients, who are frequently encountered in the MR environment. The aim of this pilot was to examine whether a combined approach with the integration of a virtual reality (VR) experience, shifted the awareness and understanding of patient needs in MRI. METHOD: An educational session was delivered consisting of an immersive MRI-based VR experience, framed by evidence-based, seminar-style teaching focused on patient experience, communication, and strategies for supporting individuals. Data were gathered using a survey comprising closed and open-ended questions, administered at both the start and end of the teaching session. Evaluation adhered to institutional review processes. RESULTS: Eight apprentice radiographers participated, demonstrating increased self-rated agreement across the assessed domains (between 0.59-1.44 mean increases). Open responses indicated a clearer appreciation of both the emotional challenges faced by patients and the radiographer's role in providing reassurance and support. Feedback consistently highlighted the value of undergoing the VR experience in enhancing perspective awareness and enacting empathy, with the seminar content perhaps having more influence over informing practice. Participants regarded both elements of the session as complementary and mutually reinforcing. CONCLUSION: Teaching methods that strengthen awareness of patient experience are essential. This pilot suggests that VR, when integrated with evidence-based theoretical teaching, offers an alternative educational approach for promoting empathic MRI practice. PLAIN LANGUAGE SUMMARY: MRI scans can be difficult for people who feel anxious or uncomfortable in small spaces. This study gave apprentice radiographers a virtual reality MRI experience along with teaching about patient care and communication. This study found that participants gained a better understanding of patient experiences and felt more aware of how to provide support and reassurance. This matters because helping future radiographers understand patients' needs may improve care and make MRI scans a more positive experience.
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Hudson et al. (2026) studied this question.
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