The professionalism of guidance and counseling (BK) teachers plays an important role in services that support students’ personal, social, academic, and career development. However, research on professional challenges, competencies, and development strategies for BK teachers tends to examine these three aspects separately without integrating ethical responsibilities. This article aimed to analyze BK teachers’ professionalism in the digital era, encompassing competencies, challenges and opportunities associated with technology use, and continuing competency development. The study employed a literature review method with a descriptive qualitative approach. Articles and documents published between 2020 and 2025 were retrieved through Google Scholar and Portal Garuda and analyzed thematically. The findings indicate that BK teachers’ professionalism rests on mastery of pedagogical, personal, social, and professional competencies, alongside continuing competency development. However, training and supervision remain limited in terms of duration, evaluation indicators, and monitoring, with a greater focus on professional competence. Digital technologies extend the reach of services but require digital competence and protection of client data confidentiality. The reviewed literature also indicates limited availability of standardized guidelines for online counseling in Indonesia. These findings provide an integrated perspective on BK teachers’ professionalism in the digital era, linking competency mastery, ethical responsibilities, and the ability to use technology. In practical terms, competency development for BK teachers needs to integrate digital competence and online counseling ethics through continuing training, supervision, and evaluation based on measurable indicators. Support from professional associations in developing online counseling guidelines is also needed to strengthen professional and responsible service delivery.
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Rohmah et al. (2026) studied this question.
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