Effective Role of Project Digital Communication in Mediating Factors Influencing Construction Project Delays

In construction projects, timely completion is one benchmark of a project's success. Construction projects generally have a work plan and implementation schedule that indicate when the project should start and end. A project's success depends on the performance of each component of implementation, including the project owner. This study aims to analyze the effect of timely material delivery, the quality of internal logistics management, the performance of suppliers and procurement systems, and the effectiveness of project digital communication on delays in low-cost commercial construction projects. In this study, the effectiveness of project digital communication variables acts as a mediating variable. The population and sample in this study were 60 respondents. The sampling technique used was census sampling, in which the entire population was sampled. The research method used was a quantitative research method with data analysis methods using descriptive analysis and SEM-PLS analysis. The results showed that the timeliness of material delivery significantly affected construction project delays. The quality of internal logistics management significantly affected construction project delays. Supplier performance and procurement systems significantly affected construction project delays. The effectiveness of project digital communication variables did not mediate the effect of delivery timeliness on construction project delays. Project digital communication effectiveness played a role in mediating the effect of the quality of internal logistics management on construction project delays. The project's digital communication effectiveness variable does not mediate the effect of supplier performance and procurement systems on construction project delays.