Digital literacy competencies among library professionals: a systematic literature review

Purpose This study aims to assess the digital literacy proficiency, identify gaps in digital literacy and challenges encountered by library professionals in acquisition and application of digital literacy skills. Design/methodology/approach A systematic literature review was carried out by using PRISMA 2020 guidelines. The databases used in this study includes Scopus, Web of Science, Emerald, Taylor and Francis. Articles published from 2020 to 2024 were included in this study. Initially, a total of 561 articles were identified from the selected databases, and after applying the criteria of inclusion and exclusion, 18 articles were selected for detailed analysis. The included studies were conducted across various countries, which indicates a broad geographical coverage of this study. Findings The findings of this study indicated that most of the library professionals were well-versed in basic digital literacy skills, while a gap was observed in advanced level of digital literacy skills. The major challenges faced by them were lack of funds or budget allocation, followed by lack of digital infrastructure and lack of support from the authorities. Originality/value This systematic review examines digital literacy competencies among library professionals to identify key competency areas, gaps and challenges faced by them. Existing literature lacks a comprehensive review focusing on current level of digital literacy competencies among library professionals. Therefore, this research work contributes to better understanding of digital literacy competencies among library professionals. The findings will also help inform future strategies, training programmes and initiatives aimed at strengthening digital literacy within the library profession.