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This article takes a balanced, in-depth look at how online pharmacies are changing the way people get medicines. It covers their advantages, such as access for elderly and remote patients, better adherence to long-term treatment, price transparency and privacy. It then examines the public health risks: counterfeit drugs, weak prescription checks, self-medication and antibiotic resistance, lost pharmacist counselling, and data privacy. It also explores how deep discounting and uneven regulation are pushing small neighbourhood chemists out of business, and what that means for communities. It closes with practical steps for regulators, platforms, small pharmacies and consumers to build a hybrid model that keeps both convenience and safety.
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KUMAR et al. (2026) studied this question.
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