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Mental health conditions are increasing among young people in Scotland, with universities experiencing rising demand for support services. Long waiting times and limited resources have highlighted the need for innovative approaches. This article presents a case study of a Mental Health Support Service (MHSS) embedded within the Mathematics and Statistics department at a Scottish university. Since its launch in 2021, the service has facilitated over 100 appointments, providing confidential listening and signposting support for students. Analysis of service usage reveals engagement across all year groups and demographics, with common issues including anxiety, low mood, and stress. Feedback indicates that students valued the subject-specific understanding, accessibility, and responsiveness of the service. These findings suggest that departmental-level support can complement university-wide provision, enhance early intervention, and improve student wellbeing, offering a model for other faculties seeking to address mental health challenges in higher education.
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Ainsley Miller (2026) studied this question.
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