Effect of Workplace Flexibility and Employee Engagement in Telecommunication Industry in South East Nigeria

This study examined effect of workplace flexibility and employee engagement in telecommunication industry in South East, Nigeria. Specifically, the study sought to: evaluate the relationship between workplace flexibility on employee engagement, explore the relationship between asynchronous collaboration on employee productivity The study adopted a survey design approach while primary and secondary sources of data were used to obtain accurate data from the study. The target population of five hundred and sixty-four (564) obtained from the twenty (20) selected MNOs in South-East, Nigeria. The sample size of three hundred and ninety-two (392) respondents was derived from Godden (2004) statistical formula. The study utilized Simple Linear Regression Model, Analysis of Variance (ANOVA) and Pearson Correlation Coefficient of SPSS Version 27.0 to test the hypotheses the result of the findings revealed that there is a positive and significant relationship between workplace flexibility and employee engagement, there is a positive and significant relationship between asynchronous collaboration and employee. From the results of the hypotheses testing, the study concluded that workplace flexibilit had a positive and significant effect on employee engagement of telecommunication industry in South-East, Nigeria and therefore recommended that the management of MNOs should regularly establish a definitive flexi-time policy. Conclusively, the business world is heading a new way and changes in the labor markets to keep businesses running are imperative across industries of all sizes in the post pandemic era. Hence, adequate digital infrastructure adoption is essential for employees’ superior performance in the future.