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The objective of this project is to analyze the job performance of administrative staff at a high-specialty hospital in Villahermosa, Tabasco. The methodology will utilize the Likert scale technique, considering a population of 751 administrative staff members. A sample of 260 individuals will be surveyed, with a 95% confidence level. The research is of a mixed-methods, cross-sectional type, employing both qualitative and quantitative methodologies, and is situated within the current timeframe.
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Morejón-Sánchez et al. (2026) studied this question.
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