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The article, based on an extensive survey of employees within a Malaysian tertiary educational institution, explores employee attitudes and perceptions towards existing pay and promotional policies and the organisational implications thereof. It was found that sizeable components of the workforce were dissatisfied with existing procedures. The limitations of the present system highlight the need to develop new models for organising work and rewards within the state and quasi‐state sectors, models that balance the need for effective service provision with financial sustainability; and that reconcile wider social needs with “best practices” of human resource management.
Morris et al. (Sat,) studied this question.
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