Aspects of the sequential organization of mobile phone conversation

This article presents an investigation of the organization and structures of talk-in-interaction over mobile phone. The analysis is based upon naturally occurring data consisting of a corpus of calls recorded during everyday activities of a young adult. Using these data we reveal a range of sequential phenomena associated with mobile phone usage. Established conversation analytic work on landline telephone conversation is used in order to build a comparative analysis of how actions such as openings, caller–called identity management, and topic introduction are accomplished in mobile vs landline telephone conversation. We first show that, far from revolutionizing the organization of telephone conversation, mobile phone talk retains many of the norms associated with landline phone talk. Subsequently, focusing on those modifications that are identifiable in our data, we show how these are related to aspects of the communicative affordances of mobile phones, orientations to which are observable in the talk of participants in mobile phone conversation.