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In this study, full-time employees were surveyed to determine the degree to which different considerations factored into their decisions to express upward or lateral dissent. Employees rated considerations similarly when reportedly dissenting to either supervisors or coworkers, with organizational climate and organizational attachment considerations being comparatively stronger than concerns associated with being perceived as adversarial and experiencing retaliation. A comparison across types of dissent revealed that organizational climate, organizational attachment, and adversarial perception/retaliation were more important considerations when employees expressed upward versus lateral dissent. Additionally, results suggested no significant differences in the way management and non-management employees weighed considerations when expressing dissent.
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Jeffrey W. Kassing
University West
Communication Quarterly
Arizona State University
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Jeffrey W. Kassing (Tue,) studied this question.
synapsesocial.com/papers/69d8e77db0225cae72beded7 — DOI: https://doi.org/10.1080/01463370802240825
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