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Do features like humor, sex, color, and music in a commercial merely increase our attention to product information in a message, or can they directly influence our attitudes? The results of an experiment using a classical conditioning approach suggest that hearing liked or disliked music while being exposed to a product can directly affect product preferences. A second experiment differentiated communication situations where a classical conditioning approach or an information processing approach might be appropriate in explaining product preference.
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Gerald J. Gorn (Fri,) studied this question.
www.synapsesocial.com/papers/6a09e2db0e219f8cdd3453ae — DOI: https://doi.org/10.2307/1251163
Gerald J. Gorn
Journal of Marketing
University of British Columbia
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