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Universiti Teknologi Malaysia has a standard instrument for gathering data from students about their response to teaching and learning. Besides rating, written comments provide further explanation such as on standards, quality, teacher preparation and personality. This paper reports on the comments made by student to the 5% top rated and 5% bottom rated lecturers in Semester 2, Session 2010/2011 regarding their teaching performance. This study concluded with two important findings; first, the students comments did correlate with their overall assessment on lecturer's performance and secondly to be an excellent lecturer (or otherwise), ability to deliver lecture effectively play significant role compared to other performance criteria.
Samian et al. (Mon,) studied this question.