September 9, 2013Open Access

Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study

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Abstract

Our results highlight the importance of clear, challenging goals for high-quality care. Organisations need to put the patient at the centre of all they do, get smart intelligence, focus on improving organisational systems, and nurture caring cultures by ensuring that staff feel valued, respected, engaged and supported.

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Authors

Mary Dixon‐Woods

University of Cambridge

Richard Baker

NHS Blood and Transplant

Kathryn Charles

Journals

BMJ Quality & Safety

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Institutions

University of Sheffield

University of Leicester

University of Aberdeen

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Dixon‐Woods et al. (Mon,) studied this question.

synapsesocial.com/papers/69daa4e9615cc0c8eaa3c504 — DOI: https://doi.org/10.1136/bmjqs-2013-001947

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The incidence and nature of in-hospital adverse events: a systematic review· 2008 · 1,778 citations
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Also consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

Learning Health Care Systems and Justice· 2011 · 26 citations
When Things Go Wrong: How Health Care Organizations Deal With Major Failures· 2004 · 161 citations
More quality measures versus measuring what matters: a call for balance and parsimony· 2012 · 144 citations
The incidence and nature of in-hospital adverse events: a systematic review· 2008 · 1,778 citations
Implementation of releasing time to care - the productive ward· 2009 · 70 citations

Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study

Key Points

Abstract

Citation Network

Connected Papers

Discussion

Authors

Journals

Actions

Institutions

References and Citations

Citation Network

Connected Papers

Discussion

Cite this study

Also consider

Also consider