Key points are not available for this paper at this time.
Trust has been deemed to be critical in ensuring the efficient operation of virtual teams and organizations. This study empirically verifies ability and integrity as being antecedents of trust formation in virtual teams. However, effective team performance was found to be independent of the formation of trust. Further analysis suggests that information symmetry and good communication distinguish high performance teams from low performance teams.
Aubert et al. (Wed,) studied this question.