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Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard skills. This study identified the top 10 soft skills as perceived the most important by business executives: integrity, communication, courtesy, responsibility, social skills, positive attitude, professionalism, flexibility, teamwork, and work ethic.
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Marcel Robles (Mon,) studied this question.
www.synapsesocial.com/papers/69cc525304c11f2e5644887d — DOI: https://doi.org/10.1177/1080569912460400
Marcel Robles
Business Communication Quarterly
Eastern Kentucky University
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