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This is the first in a series of articles about some of the most effective models, methods, and processes of the OD trade. OD stands for organization devel opment, a discipline that offers much to the MS/OR practitioner determined to help clients solve real-world problems. Because it is based on a systemic view of organiza tions, OD includes the whole universe of fuzzy people issues that increasingly de termine the success or failure of efforts to
Robert E. Levasseur (Sun,) studied this question.