Shared Decision Making and Self-Management Support

Annette C. Watson, RN-BC, CCM, MBA, is a Past-Chair of the Commission for Case Manager Certification, and a member of the Executive Committee of the CCMC, the first and largest nationally accredited organization that board-certifies case managers. She is also President of Watson International Consulting, LLC, specializing in innovation and transformation activities that focus on achieving the Triple Aim for health care. She is currently working with a multispecialty physician practice in Westchester County, New York, to implement and expand the use of SDM, SMS, and the role of professional case managers. Address correspondence to Annette C. Watson, RN-BC, CCM, MBA, Commission for Case Manager Certification, 15000 Commerce Parkway, Suite C, Mt. Laurel, NJ 08054 (email protected). The author reports no conflicts of interest.