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The author is concerned with ways of ordering the complex, reciprocal network of variables that comprise organizations. Using a model based upon a study of interpersonal relations in a bank, he finds three interrelated systems of variables: the formal policies, procedures, and positions of the organization; personality factors including individual needs, values, and abilities; and the complicated pattern of variables associated with the individual's efforts to accommodate his own ends with those of the organization. He concludes that the study of organization requires research simultaneously on these various levels of analysis. The author is a member of the faculty of the Department of Industrial Relations in Yale University.
Chris Argyris (Sat,) studied this question.