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The advanced growth of communication technology today has brought great benefits to the people of Malaysia in many ways. One of those is the introduction of Society 5.0 concept, in which referring to smart cities which will solve future issues and challenges using digital approaches including artificial intelligence (AI), big data and Internet of Things (IoT). Big data collected by the various devices will be analysed and transformed into new type of innovation technologies by AI and will be beneficial for all levels of the community. The aim of society 5.0 is to change our lifestyle to becoming more comfortable with digital technology and its services whenever it is needed. Despite of its advantage, some problems have come into the picture.
Wahid et al. (Sun,) studied this question.