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The aim of national education in Indonesia is to give a great quality of education for all people. E-learning system's evaluation has become critical to fulfilling this situation. The purpose of this study is to consolidate the multi-dimensional aspects of e-learning evaluation by applying Balance Scorecard (BSC) as a strategic measurement method. This study further seeks a solution for designing a systematic approach in which three equally important considerations must be balanced; organization, pedagogical, and technology. To identify measures of each perspective, this research conducted a comprehensive literature review and using survey analysis. This research is introducing a framework for assessing e-learning system using the fuzzy analytic hierarchy process (FAHP) and BSC, the result proposes integrating pedagogical, organizational, and technical measures based on the BSC framework.
Priska et al. (Fri,) studied this question.