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Refugees and asylum seekers worldwide face numerous barriers in accessing health systems in their new home countries. The evidence regarding who and what helps refugees and asylum seekers facilitate access to and the navigation of the health system in the UK is small. This paper addresses this gap through analysing 14 semi-structured, in-depth interviews with refugees and asylum seekers of different countries of origin in the UK, to identify where, when, and how they came into contact with the healthcare system and what the outcome of these interactions were. It identifies key obstacles as well as ‘facilitators’ of their healthcare experience and suggests that host families, friends and third-party organisations can all play an important role in ensuring refugees and asylum seekers receive the healthcare they need.
Talks et al. (Tue,) studied this question.