‘Me, us, and Them’: Policing and the Dynamics of Identity Work

The study of identity work has grown exponentially in the past decade; however, little research has been undertaken in challenging occupational contexts, such as policing. Existing studies have focused on tensions between personal and work identities, such as being a woman in a male-dominated workplace, or how officers have responded to threats to their occupational identities. Using data collected from interviews with 32 Canadian police officers, this study examines the circumstances that compel officers to engage in identity work and the processes undertaken to alleviate these identity conflicts or threats. The findings illustrate that police officer identity work is prompted by four primary triggers, defined as: (1) identity strain; (2) work-identity stigma; (3) identity maturation; and (4) organizational indifference. The findings also suggest that these triggers are influenced by police culture and the related socialization processes that continue to emphasize traditional masculine attributes (e.g., aggression, physical strength and toughness).