QR Based Food Ordering System including Sentimental Analysis

Abstract: Ordering food directly has never been easier for the customers. This all-in-one QR Menu solution is for simplifying the food ordering process for customers and streamlining operations for businesses in the food service industry. The system offers the capability to upgrade for online food delivery through various digital channels, including websites and social media platforms, with a backend CRM facilitating the management of special customer requests. The primary target is quick-service restaurants, kiosks, takeout establishments, and food delivery services and the platform eliminates the need for customers to download additional mobile applications. By easily integrating with any POS system and supporting credit card payments, it provides a proper solution for online ordering and payment processing. Also, this platform combines sentiment analysis to understand customer preferences and easily make personalized menu suggestions and ranking of food items. This feature helps in enhancing the overall customer experience by offering specific recommendations based on individual tastes and preferences. Also, the system has user-friendly management tools for QR code generation and customization, ensuring compatibility with a wide range of QR code readers and scanning devices. The in-built QR code generator provides unique QR codes. As a cloudbased solution, it offers scalability and easy management of online menus, and allows businesses to list their offerings on various marketplaces. This system has unique capabilities in providing a seamless and integrated solution for online food ordering, payment processing, and customer engagement in the food service industry.