A Decision Support System for Sustainable Supplier Selection Problem: Evidence from a Radiator Manufacturing Industry

Supplier selection is the basis of a successful supply chain. It is also a key factor in improving the competitiveness of an organization. Being a complex process, the supplier selection plays an important role in upgrading the supply chain. The purpose of this research is to present an integrated approach based on fuzzy best-worst method (BWM) and failure mode and effects analysis (FMEA) for sustainable supplier selection considering seasonal quantity discounts and supplier risk for a radiator manufacturing company. Therefore, as the aim implies, this study addresses how organizations develop a sustainable supplier selection framework by integrating linear programming and decision-making in presence of seasonal discounts. To this end, fuzzy BWM and FMEA were employed to calculate weighting factors for different selection criteria and evaluate the supplier risk, respectively. Then, suppliers were ranked using the so-called technique for order of preference by similarity to ideal solution (TOPSIS). Finally, the discount type was examined by the LP-metric method. Results of the fuzzy BWM showed that the customer satisfaction was the criterion of highest priority, followed by long-term relationship, and then pollution control, among the total of 13 criteria considered in this work. Outputs of the TOPSIS referred to the supplier 3 as the top-ranked supplier, followed by supplier 6 and then supplier 1.