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Among current technologies, artificial intelligence (AI) systems have a high level of importance in the teaching and learning process. An example of this is ChatGPT, a language model developed by OpenAI that uses neural networks to generate human responses and realistic conversations. This research seeks to understand how students perceive the effectiveness of ChatGPT compared to other forms of educational support, as well as to identify factors that influence its acceptance and adoption. This study adopts a mixed approach, has an experimental design comprising data collection through surveys and semi-structured interviews, to gain a comprehensive understanding of students' experiences and perceptions. The study aims to provide a comprehensive understanding of how ChatGPT technology impacts students' educational experience and offers valuable insights for improving classroom teaching and learning.
Eliseo-Dantés et al. (Sun,) studied this question.