The Transformative Role of AI in Critical Decision-Making: A Corporate Perspective

In order to understand the historical development of artificial intelligence and its impact on the decision-making process in business management and to shed light on the developments in the field, the study was carried out using the literature review method. In this context, the findings obtained in the literature review were examined in periods of 5 to 10 years from past to present and explained with historical and organizational examples (Huges,2021). AI has become an integral part of organizations structure in different ways. AI designed concepts in such as human resources, marketing, management, production and logistics is a need in today’s business life (World,2022). 'AI' applications, through coding and algorithms that can operate in integration with all areas of the industry, help create a more efficient working environment in terms of lower costs and sustainability. Innovative organizational changes also reshape the working principles of human beings and affect the critical decision-making process of managers (Van de Wetering, Mikalef, Dennehy, 2022). In conclusion the research, aims to reveal the effect of artificial intelligence applications, which can analyze the situation by eliminating factors such as human emotions, ethics, morality or conscience, and calculate the probabilities and report the results, on decision-making in business life with exemplary applications of leading companies in their sector (Persson, 1964).