High levels of turnover intention in the hospitality industry pose a serious challenge to human resource management, especially in tourism areas such as Bali. One of the key factors contributing to employees’ intention to leave their job is the imbalance between work demands and personal life, as well as high levels of job stress. This study aims to examine and analyze the influence of Work-Life Balance and Job Stress on Turnover Intention among employees at Toya Devasya Geopark Resort and Villas. The research adopts a quantitative approach involving a sample of 48 employees selected through purposive sampling, which is based on specific predetermined criteria. Data analysis was conducted using multiple linear regression with the aid of statistical software. The results of the study indicate that Work Life Balance has a negative and significant effect on Turnover Intention. This means that when employees experience a better balance between work and personal life, their intention to leave the organization decreases. Furthermore, Work Life Balance also shows a negative and significant effect on Job Stress, suggesting that improved balance can effectively reduce employee stress levels. Conversely, Job Stress has a positive and significant effect on Turnover Intention, indicating that higher levels of stress are associated with an increased likelihood of employees wanting to resign. These findings offer important implications for organizational management, particularly in designing workplace policies that support employees’ work life balance. Enhancing work-life balance can be a strategic approach to lowering job stress and minimizing turnover intention. Such strategies are vital for maintaining workforce stability and enhancing organizational productivity in the long run.
Adhika et al. (Tue,) studied this question.