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September 10, 2025

The Effect of Organizational Citizenship Behavior and Job Embeddedness on Job Satisfaction with Organizational Commitment as an Intervening Variable

Key Points

OCB positively influences job satisfaction, highlighting its role in improving employee contentment.
Job embeddedness shows a positive effect on organizational commitment, emphasizing its importance for retention.
Organizational commitment negatively impacts job satisfaction, suggesting a complex relationship in workplace dynamics.
Path analysis indicates that organizational commitment mediates the relationship between job embeddedness and job satisfaction.

Abstract

This study aims to analyze the effect of OCB, Job Embeddedness on Job Satisfaction, with Organizational Commitment as an intervening variable in employees of PT KAI (Persero) Daop 5 Purwokerto. This study uses a quantitative approach with a population of 150 employees and a sample size of 110 respondents. Sampling was done by accidental sampling. The data were analyzed using path analysis with the help of the SmartPLS 4.0 application. The results showed that OCB has a positive and significant effect on Job Satisfaction, Job Embeddedness has no significant effect on Job Satisfaction, OCB has no significant effect on Organizational Commitment, Job Embeddedness has a positive and significant effect on Organizational Commitment, Organizational Commitment has a negative and significant effect on Job Satisfaction, Organizational Commitment mediates the effect of Job Embeddedness on Job Satisfaction. However, it does not mediate the effect of OCB on Job Satisfaction.

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