Evolution of the needs of a modern tourist: analysis of preferences and requirements of visitors to hotel complexes

Key Points

• Modern tourists prioritize personalization and environmental friendliness when choosing hotel complexes, indicating a shift in demands.
• Key findings reveal that personalization preferences increased significantly among hotel visitors over the last decade.
• The observational analysis focused on changing requirements of visitors to hotel complexes, revealing emerging trends in guest expectations.
• These insights highlight the need for hotel enterprises to adapt to evolving tourist demands, aiming for enhanced guest experiences.

Abstract