Strategies for Integrating Artificial Intelligence (AI) to Improve and Assess English Oral Communication Skills

This research was conducted to investigate AI integration in the development and evaluation of English oral communication skills, within both academic and professional practices. This study used a mixed-methods design, combining data from a quasi-experiment with qualitative data collected through interviews with students and instructors. Results demonstrated that the AI-infused instruction and assessment significantly improved English oral communication in fluency, accuracy, and general proficiency. Thematic analysis of the interviews indicated that AI technologies can provide individualized feedback, practice opportunities, and objective assessment in the promotion of effective language learning. However, these processes raise concerns about AI bias, human-AI collaboration, and cultural and pedagogical contexts. The recommendations of this research provided some actionable points for educators and program administrators on strategically incorporating AI tools in ways that will positively affect English-speaking proficiency.