Hospitality, being a service industry, requires being in function 24 x 7 throughout the year, so that the needs and requirements of the guests can be immediately looked into and attended to. The attention to be paid to the guests should make them feel home away from home. Such a feel, eventually, makes the guests recall the same property during their next visit. In marketing terms, the homely feel works like an invisible product offered to the guests. Therefore, the process of offering a complete product requires involvement and dedication of the employees attending to the needs of the guests. This dedication, in combination with other factors such as personal, family and work, hikes the stress level of the employees of the hospitality industry. The stress level also varies from time to time due to other external factors such as technological, political, societal and environmental. Considering the undeniable fact of innumerable studies conducted already on this topic, this study aims to review the relationship between work-life balance and stress management in the present day scenario. This research will rely on existing secondary data, such as academic journals, industry reports, government publications, and other relevant sources. The data will be systematically analyzed to examine the relationship between work-life balance and stress management among women in the hospitality industry. The findings of this study will contribute to the existing knowledge on work-life balance and stress in the hospitality industry, specifically focusing on women in India. By examining secondary data, the research aims to identify the challenges faced by women in achieving work-life balance and to understand the impact of such imbalances on work-life balance. The study will also highlight potential strategies and interventions that can be implemented by organizations and policymakers to promote better work-life balance and reduce stress among women in the hospitality sector in India. By leveraging existing secondary data, this study offers an efficient and cost-effective approach to gain insights into work-life balance and stress dynamics, facilitating evidence-based decision-making and the development of targeted interventions to support women in the Indian hospitality industry. Keywords: work-life balance, stress, women, hospitality industry, India, secondary data analysis.
Khan et al. (Sat,) studied this question.
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