What question did this study set out to answer?

The aim is to explore how organizational citizenship behaviors improve work environments.

March 13, 2026

Organizational Citizenship

The aim is to explore how organizational citizenship behaviors improve work environments.
Qualitative analysis of citizenship behaviors in organizations
Comparison of productivity metrics before and after implementing citizenship initiatives
Surveys to gauge employee perceptions of citizenship behaviors
Increased teamwork and collaboration among employees
Higher overall productivity metrics in teams displaying citizenship behaviors
Positive employee feedback on workplace morale related to citizenship initiatives

Just as general citizenship behaviors make our daily world better, so do organizational citizenship behaviors.

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Laura Freebairn‐Smith (Sun,) studied this question.

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