Online financial management apps are increasingly popular among entrepreneurs globally, yet their adoption in female small-scale enterprises (SSEs) within informal markets remains underexplored. A mixed-method approach combining quantitative surveys and qualitative interviews was employed. Data were analysed using a linear regression model with robust standard errors to account for potential confounders. Female SSEs showed an average usage rate of 45% across apps, with significant variance in app selection based on cost-effectiveness and functionality considerations. The mixed-method approach provided nuanced insights into the challenges and opportunities faced by female SSEs in adopting financial technology solutions within informal markets. Further research should explore long-term impact of these apps on business sustainability among female entrepreneurs. Model estimation used =argmin_ᵢ (yᵢ, f_ (xᵢ) ) +₂², with performance evaluated using out-of-sample error.
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N.T. Sithole
Sipho Khumalo
Mpho Motshega
University of the Witwatersrand
Nelson Mandela University
Durban University of Technology
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Sithole et al. (Mon,) studied this question.
www.synapsesocial.com/papers/69b3ad0502a1e69014ccf3bf — DOI: https://doi.org/10.5281/zenodo.18967148
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