What question did this study set out to answer?

This research aims to explore the impact of artificial intelligence on records management practices in various institutions.

April 6, 2026Open Access

Artificial Intelligence in Records Management: Opportunities and Governance Challenges

Key Points

This research aims to explore the impact of artificial intelligence on records management practices in various institutions.
Conducted qualitative analysis of records management practices.
Examined the role of artificial intelligence in information processing.
Evaluated challenges related to governance in adopting AI technologies.
Identified significant improvements in information processing and administrative efficiency due to AI.
Highlighted various governance challenges that institutions face when implementing AI in records management.

Abstract

The rapid proliferation of digital information has fundamentally transformed recordsmanagement practices across many institutions in Nigeria, including educational,administrative, and business settings. Among the technologies, artificial intelligencehas gained prominence due to its potential to improve information processing,automate routine administrative functions, and support data-driven decision-making.This study presents a comprehensive qualitative and exploratory analysis of the role ofart

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