What question did this study set out to answer?

To explore the relationship between critical success factors and lean six sigma development in higher education institutions.

April 16, 2026

Critical success factor (CSF) relationship model of lean six sigma development in higher education institutions (HEI): a case study of private university in Indonesia

Key Points

To explore the relationship between critical success factors and lean six sigma development in higher education institutions.
Conducted a case study at a private university in Indonesia
Analyzed critical success factors related to lean six sigma
Used qualitative and quantitative approaches to assess development
Identified key critical success factors that influence lean six sigma implementation
Established a relationship model for effective development in higher education
Demonstrated improvements in process efficiency and quality through lean six sigma practices

Abstract

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Journals

International Journal of Management in Education

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