This study examines the role of digital technology adoption in enhancing the operational efficiency of educational institutions. In the present education ecosystem, institutions are required to manage complex academic and administrative functions such as admissions, examinations, fee management, record maintenance, payroll, and stakeholder communication with greater speed, accuracy, and transparency. The adoption of digital technologies, including Enterprise Resource Planning (ERP) systems, Learning Management Systems (LMS), online admission platforms, digital payment systems, and automated administrative processes, has emerged as a strategic response to these growing operational demands. The study focuses on understanding how the extent of technology adoption contributes to improvements in time management, cost reduction, service delivery speed, accuracy of records, and overall institutional productivity. The study is based on primary data collected from teaching and administrative staff of educational institutions using a structured questionnaire. Statistical tools such as ANOVA and Pearson correlation analysis were applied to examine differences in technology adoption across educational qualification levels and to assess the relationship between technology adoption and operational efficiency. The findings reveal significant differences in technology adoption based on educational qualifications and establish a strong positive relationship between digital technology adoption and operational efficiency. The study concludes that effective and integrated use of digital technologies significantly enhances administrative performance and institutional productivity, highlighting the need for strategic digital transformation and continuous capacity building in educational institutions.
Shenoy et al. (Fri,) studied this question.
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