A digital transformation of education is happening which calls for governance models going beyond administrative efficiency toward equity, participation and adaptability. This study investigates how educational leaders use technology to support transformative governance engaging stakeholders, utilizing data for decision making, and remaking institutional culture. The study used a qualitative multiple-case design that included three recognized K-12 and higher education institutions showcasing innovative digital governance. Methods Qualitative data were collected through semi-structured interviews with 25 leaders, staff and student representatives; analysis of governance documents; and guided walkthroughs of digital platforms used for deliberation and transparency. Thematic analysis was performed within- and between-case. Results showed that transformative governance depends on how effectively leaders can transition from controlling power to democratized governance through collaborative applications, open dashboards and data analytics-based deliberation. Digital curiosity and risk tolerance, digital infrastructure, supportive policy environments, and ongoing professional capacity building were all key enablers. Persistent barriers included the overall level of digital overload, ongoing equity gaps in access to information and technology services, and resistance from middle management. The analysis studied a stepwise trajectory from visioning and infrastructure to the institutionalisation of digitally enabled governance. The research emphasises that technology is merely a facilitator of governance change when it is integrated into specific and conscious leadership approaches to sharing voice. The implications suggest that leadership preparation programs should include governance-oriented digital competencies, that policymakers should use incentives to spur the adoption of participatory platforms and that institutions should foster cultures of transparent, data-driven decision-making in order for educational systems to be more resilient. Such insights come together to add to the edifice of digitally enabled transformative governance.
Amiri et al. (Thu,) studied this question.