In recent years, social media has become an important part of people's daily life and it is also affecting how consumers make their purchasing decisions. Earlier, people mostly depended on traditional sources like television, newspapers, and word-of-mouth before buying any product. But now, with the growth of digital platforms like Instagram, YouTube, and Facebook, the behaviour of consumers has changed. This study focuses on analyzing how social media influences consumer purchasing decisions. It tries to understand the role of factors such as online reviews, influencer marketing, advertisements, and content quality. For this purpose, data has been collected from respondents through a questionnaire and analyzed using simple methods. The results of the study show that social media has a strong impact on consumers. Most people check reviews, watch videos, and sometimes follow influencers before making a purchase decision. However, trust plays an important role, as not all consumers believe everything they see online. Overall, the study concludes that social media is a powerful tool in shaping consumer behaviour and companies should use it carefully and effectively.
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Ankit Singh
Assistant Professor Dr. Ravikant Jaiswal
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Singh et al. (Thu,) studied this question.
www.synapsesocial.com/papers/69fd7fa1bfa21ec5bbf08271 — DOI: https://doi.org/10.5281/zenodo.20055202
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