What motivates volunteers?Should 4-H volunteer staff pay their own expenses while performing their volunteer tasks?Often, when we're struggling to find a volunteer for a particular task or committee, we think, "If only I had special funds to reimburse volunteers for their mileage, meals, supplies, or child care, THEN I could find someone to do this job!" 1 What Agents Think Motivates VolunteersWhen a cross-section of 58 county Extension staff from Minnesota responded to a volunteer reimbursement policy survey 2 , they agreed about why volunteers work with 4-H in their counties.Ninety percent said, "Most volunteers have children who are 4-H members and want to help provide this kind of growing-up experience for them."Eighty-eight percent indicated, "Volunteers enjoy working with children and youth."Eighty-six percent thought volunteers work with 4-H because "4-H is a familycentered program."Incentives are factors that "make a difference in a volunteer's motivation to work for 4-H."In rating incentives for volunteers, county 4-H staff were nearly unanimous in their choice of the most effective: 95% selected "receiving an expression of appreciation from a 4-H member."Three others were selected by over 70% of the respondents: receiving a note of appreciation from an Extension staff person, being recognized by media, and simply knowing that they did a good job or contributed to something important.Receiving an award, receiving training to help do the volunteer job, and having expenses paid for a trip or learning experience were rated fifth, sixth, and seventh, respectively.Do counties reimburse volunteers for out-of-pocket expenses?Some counties do for expenses related to: coach of judging team, teen trainer or chaperone, promotion of 4-H, transportation of 4-Hers and projects to state events, training attendance within counties, or visitation of other clubs.Reimbursement seemed to be more uniformly provided for out-of-county functions.Most counties pay expenses for people attending training provided by district or state, especially if the person is to repeat the training within the county.
Byrne et al. (Sun,) studied this question.