Progress in information and communication technologies over recent decades has blurred the boundaries between physical and virtual spaces, paving the way for the formation of hybrid spaces . These spaces—combining physical infrastructures and digital networks—redefine patterns of living, working, and social interaction. The present study aims to deepen the understanding of users’ experiences in hybrid spaces and the influence of these spaces on social interactions. A mixed-approach methodology was adopted, incorporating both quantitative and analytical tools. Data were collected through a 30-item questionnaire addressing three main dimensions: social interaction, characteristics of hybrid spaces, and the quality and accessibility of urban spaces. Two groups participated—experts (architects and urban planners) and specialists (psychologists and sociologists). The results, analyzed using SPSS software, showed that the quality of experience in hybrid spaces reaches its peak when there is harmony between physical and digital dimensions. Additionally, differences in perceptions between the two participant groups revealed areas of overlap and divergence that can serve as foundations for policy design and new strategies to enhance social sustainability and strengthen the sense of place in urban environments.
Bayat et al. (Mon,) studied this question.
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