“He Knew the System”: Coercive Control, Legal Systems Abuse and Survivor Help-Seeking in County Durham

This article examines how domestic violence victim-survivors in County Durham, the north-east of England, experience help-seeking across criminal justice systems (CJSs) and women’s organisations. County Durham, an area recording the highest rate of repeat domestic violence incidents in England and Wales yet among the lowest rates of protective order applications, makes the gap between national reform and victim-survivors’ experiences visible. Drawing on semi-structured interviews with thirteen women who experienced domestic violence and engaged with both statutory and community-based responses, the article employs a survivor-centred analytical framework informed by scholarship on coercive control and legal systems abuse. The analysis reveals four interconnected themes: (i) coercive control as a cumulative pattern of harm (ii) the continuation and escalation of abuse post-separation across emotional, digital, administrative, and legal systems; (iii) the reproduction of powerlessness and loss of agency through evidentiary demands, procedural disempowerment, and institutional disbelief within the CJS; and (iv) the contrasting role of women’s organisations, which restore agency. Building on these findings, the article argues that the CJS do not merely fail domestic abuse survivors; they may reproduce the conditions coercive control depends on. In this context, women’s organisations function not as supplementary services but as essential sites of interruption that restore agency.