Factors Influencing the Perceived Necessity of Proactive Welfare Services: Focusing on the Perceptions of Welfare Membership Program Officials

Key Points

• The study aims to identify factors influencing the perception of proactive public welfare services' necessity.
• Analyzed perceptions of officials managing the welfare membership program in South Korea.
• Investigated the impact of policy utility and information accuracy on the perception of welfare service necessity.
• Examined the mediating effect of welfare membership effectiveness on the relationship between the variables.
• Policy utility and information accuracy showed a direct effect on the perception of proactive welfare service necessity.
• The mediating effect of welfare membership effectiveness was confirmed only for the policy utility variable.

Abstract