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September 10, 2025

Assessment of e-Government eff ectiveness

Key Points

Assessment of e-government effectiveness identifies key methodologies and indicators applicable in Russia.
The study categorizes methods into readiness assessment and evaluation of e-government effects for better understanding.
Key indicators and criteria for assessing e-government effectiveness align with the realities of the Russian Federation.
It incorporates both Russian and foreign experiences to enhance the evaluation framework for e-government.

Abstract

The article accumulates the Russian and foreign experience in assessing e-Government eff ectiveness. The methodologies were divided into two main groups: the assessment of e-Government readiness (including the assessment of governmental portals) and the evaluation of e-Government eff ects. Th e methods and criteria which are the most interesting from the point of view of their realization in the Russian practice were determined within the methodologies and techniques mentioned in the article. Th is article suggests some methods, indicators and criteria of assessing e-Government eff ectiveness which are appropriate for the Russian Federation reality.

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