Exploring the delivery and impact of an integrated housing/health service to support homeless individuals with multiple complex needs: a qualitative study

Key Points

• This research aims to understand how integrated housing and health services support homeless individuals with complex needs.
• Qualitative design using interviews to gather experiences from users of the Starting Point service.
• Examination of service delivery processes and barriers faced by users.
• Analysis of the roles of health partners in supporting the service.
• Participants report positive experiences accessing healthcare and housing support.
• Barriers identified include inconsistent health partner involvement and gaps in mental health care.
• Participants highlight the need for improved collaboration and long-term funding support.

Abstract