Continuing professional development and workplace learning 11

Purpose Aims to review the “people” aspect of organisational change. Design/methodology/approach Provides a concise review of the nature and impact of change. Findings Discusses the “people” aspect of organisational change and begins an exploration of the conundrum that people – the essential factor in successful organisational renewal – can also be the biggest obstacle to achieving change. Discusses the nature and impact of organisational change and outlines four key factors in managing the “people” aspect of that process. Originality/value This review is a useful source of information to help understand change management.