This study explores the interrelationship between Knowledge Management (KM), Digital Literacy, and Academic Performance in higher education, with a qualitative approach focusing on the experiences of students and lecturers. KM plays a vital role in reducing information redundancy, ensuring quick access to relevant knowledge, and fostering a culture of knowledge sharing within academic environments. Meanwhile, Digital Literacy equips students with the skills to efficiently process, analyze, and utilize data through appropriate digital tools, expanding opportunities for collaboration via online platforms, academic forums, and professional networks. The integration of KM and Digital Literacy not only enhances academic efficiency and productivity but also strengthens innovation and collaborative capabilities, preparing students to adapt to technological advancements and curriculum changes. Furthermore, this synergy equips graduates with the competencies required to thrive in a knowledge-based economy and face the demands of the digital era. Findings reveal that institutions embracing both KM practices and Digital Literacy development achieve higher levels of academic engagement, collaborative innovation, and adaptive learning. The study underscores the need for higher education to integrate KM frameworks and digital competency programs to optimize academic performance and graduate employability in an increasingly competitive and technology-driven landscape.
Kania et al. (2025) studied this question.