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September 10, 20250 citations

Effect of Communication on Construction Project Performance Indicators in Plateau State, Nigeria

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SJSusan JacobIMInuwa Yusuf MuhammedSGSimdima Gabriel Gideon

Key Points

  • Communication methods account for about 94.3% of project performance delivery, enhancing overall outcomes.
  • R-value was calculated at 0.97, indicating a strong correlation between communication and project success.
  • Quantitative research involving 132 construction professionals revealed key factors affecting performance delivery.
  • Effective communication methods, such as phone calls and memos, were significant determinants of project success.

Abstract

The construction industry significantly contributes to a state and nation's gross domestic product GDP. This cannot be achieved when communication is not adequately employed to improve the performance and delivery of projects. This study aims to examine the effect of communication on project performance and delivery to enhance project performance delivery. This study was conducted in the Plateau state of Nigeria. A quantitative research approach was employed. One hundred thirty-two respondents were randomly selected, comprising Architects, Builders, Engineers and Quantity Surveyors. The result of the study revealed that construction professionals in the industry have expert knowledge of phone calls, face-to-face communications, and memos. The study also revealed that resources and cost were relevant factors in construction project performance delivery in the study area. The study shows that an R-value of 0.97, R-Square value of 0.943 and Adjusted R-Square of 0.927 with an F-statistics value of 58.101 was significant, as shown by the ρ-value of 0.000b. The result also showed that about 94.3% of the project's performance delivery is highly influenced by the methods of communication adopted and factors affecting the effect of communication. Consequently, the adopted communication factors are the significant determinants of project delivery success as indicated by the standardized beta coefficient of 1.199 and -.270 and t-statistics of 6.438 and -1.452 which is significant at 0.000 and 0.038.

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Cite This Study

Jacob et al. (2025) studied this question.

synapsesocial.com/papers/68c1a26954b1d3bfb60dd795https://doi.org/10.64290/bima.v9i2a.1086
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1AN ANALYSIS OF THE IMPACT OF PROCUREMENT AND COMMUNICATION MANAGEMENT ON THE PERFORMANCE OF CONSTRUCTION PROJECTS IN NIGERIA2024 · 1 citations
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  3. 3Critical barriers to effective communication in the construction industry: evidence from Nigeria2024 · 13 citations
  4. 4Factors responsible for the communication gap in construction projects: an empirical study2026
  5. 5Improving Communication on Construction Sites: The Case of Selected Construction Smes in Ghana2024