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September 23, 2025Health Marketing Quarterly0 citations

Analyzing the barriers and motivators associated with the adoption of health-care apps among the rural population

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RYRambalak Yadav

Key Points

  • Perceived usefulness and trust were identified as major motivators for adopting health-care apps amongst rural users.
  • Key barriers included aversion to change and a lack of awareness about health-care apps, which hindered their adoption.
  • A qualitative research methodology was used through semi-structured interviews to gather insights from 21 individuals in rural areas.
  • These findings highlight essential considerations for policymakers looking to improve health-care app usage in rural populations.

Abstract

Health-care apps have become a boon for individuals, offering easy access to doctors, record maintenance, and health tracking. However, the research on healthcare apps among the rural population is scarce. The present research comprehends the motivators and barriers associated with healthcare app adoption among the rural population. Using a generic qualitative research design with roots in an interpretivist paradigm, the study was conducted with the help of semi-structured interviews collected from the rural population and analyzed using thematic analysis. A total of 21 responses were collected using a semi-structured interview. The findings reported perceived usefulness, ease of access, and trust in these apps as the motivation for adoption of health-care apps. In contrast, aversion to change, lack of awareness, and complexity of healthcare apps were identified as barriers. The insights provide several implications for policymakers seeking to expand the reach of health-care apps among rural populations.

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Cite This Study

Rambalak Yadav (2025) studied this question.

synapsesocial.com/papers/68d4759031b076d99fa6d4bfhttps://doi.org/10.1080/07359683.2025.2561334
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Also Consider

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  1. 1Provider Adoption of mHealth in Rural Patient Care: Web-Based Survey Study2024 · 10 citations
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  5. 5How low-income adults in China perceive health and health management mobile applications2026